Who We Are

Our website address is: https://topperpack.com

We are the developers of Topper Pack, a WordPress plugin designed to enhance your website building experience. Your privacy is important to us.

Personal Data We Collect and Why We Collect It

Forms

When you contact us, submit a support request, or register on our website, we collect your first name, last name, and email address to communicate with you.

Your data may also be stored in our email marketing platform, Mailchimp, which we use to send newsletters and updates.

Google Analytics

We use Google Analytics to understand visitor behavior on our website. This tool uses cookies to collect anonymous usage data. We have disabled data sharing and enabled IP anonymization. No other Google services are used in combination with these cookies.

Mailchimp

We use Mailchimp for managing our mailing list. We store your email address and name (if provided). You can unsubscribe anytime by clicking the link in the footer of any email.

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help detect spam. An anonymized hash of your email may be sent to the Gravatar service to check if you are using it. After approval, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site, you may opt-in to saving your name, email, and website in cookies. These cookies last for one year and are for your convenience.

If you log in to our site, temporary cookies will be used to determine if your browser accepts them. Login cookies last for 2 days (or 2 weeks if “Remember Me” is selected), and screen options cookies last for 1 year.

Embedded Content from Other Websites

Articles or content on this site may include embedded elements such as videos, images, or articles. Embedded content from other websites behaves the same way as if you visited those websites directly. They may collect data, use cookies, and track your interaction with that content.

Who We Share Your Data With

When you make a purchase on https://topperpack.com, your data may be shared with:

• Freemius – licensing and analytics provider
• PayPal – if you pay via PayPal
• Stripe – if you pay via credit card

How Long We Retain Your Data

Comments and metadata are stored indefinitely. For registered users, personal information is stored in your profile. Users can view, edit, or delete their personal data at any time, except for the username. Website admins can also see and edit that information.

Your Rights Over Your Data

If you have an account or have left comments on our site, you can request an exported file of your personal data or request its deletion. This excludes data required for administrative, legal, or security purposes.

To request access or deletion, contact us at: support@topperpack.com

Security

We take appropriate measures to protect your personal data. All sensitive information, including credit card details, is encrypted using SSL technology and securely handled by our third-party processors. While no method is 100% secure, we adhere to industry standards and PCI-DSS compliance.

Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will take effect immediately upon posting on this page. We encourage you to review this page regularly to stay informed of any updates.

Contact Information

If you have any questions or concerns regarding this privacy policy, please contact us at:

Email: support@topperpack.com